General Manager

Job Title: General Manager (F&B Operations)

Doha, Qatar
Round Table Group (Flat White, Honoroast, MUD, Stretch Lab & More)

Job Overview

We are seeking an experienced and dynamic General Manager to lead and oversee the overall operations, performance, and strategic growth of our multi-brand business portfolio in Qatar.

The ideal candidate will be a strong leader with a proven track record in hospitality, F&B operations, and business excellence, capable of driving profitability, operational efficiency, and exceptional customer experience across all brands.

Key Responsibilities

1. Strategic Leadership

• Drive the overall business strategy in alignment with company goals
• Identify growth opportunities, new concepts, and expansion plans
• Lead organizational transformation and continuous improvement initiatives

2. Operations Management

• Oversee daily operations across all brands and outlets
• Ensure consistency in service quality, brand standards, and guest experience
• Monitor and improve operational KPIs across FOH, BOH, and support functions

3. Financial Performance

• Manage P&L, budgets, and cost control initiatives
• Drive revenue growth while maintaining optimal cost ratios
• Ensure HR cost, food cost, and operational expenses are within targets

4. Team Leadership & Culture

• Lead, mentor, and develop department heads and leadership teams
• Foster a high-performance culture aligned with company values
• Oversee workforce planning, succession planning, and talent development

5. Customer Experience & Brand Excellence

• Ensure exceptional customer satisfaction across all touchpoints
• Drive innovation in guest experience and brand positioning
• Maintain consistency in brand identity and quality standards

6. Compliance & Governance

• Ensure compliance with Qatar labor laws, health & safety, and food safety regulations
• Oversee audits, licensing, and regulatory requirements

Requirements

Education & Experience

• Bachelor’s Degree in Business Administration, Hospitality Management, or related field
• MBA or equivalent is an advantage
• Minimum 10–15 years of experience in F&B / Hospitality
• At least 5+ years in a senior leadership role (GM / Operations Director level)

Skills & Competencies

• Strong leadership and decision-making skills
• Excellent financial and commercial acumen
• Proven experience managing multi-unit operations
• Strong stakeholder management and communication skills
• Ability to thrive in a fast-paced, growth-oriented environment

Preferred Experience

• Experience managing multi-brand or multi-outlet operations
• Exposure to GCC / Middle East market
• Experience in premium or specialty coffee/lifestyle brands

What We Offer

• Competitive salary package.
• Private Medical Insurance.
• Opportunity to lead a fast-growing, premium F&B group.
• Career growth and leadership exposure.

Job Type: Full-time

Pay: QAR26,000.00 - QAR30,000.00 per month

Work Location: In person