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General Manager
Key Responsibilities
- Develop and implement a long-term strategy for the organisation to achieve business goals and objectives.
- Determining the organisation long-term goals and identifying its various business units.
- Determining the organisation strengths and weaknesses and recognising business priorities.
- Overseeing the organisation day-to-day operations, including managing budgets,Resources, and employees.
- Assigning team goals, tracking and assessing team performances.
- Motivating teams to achieve their goals, finding shortcomings, and evaluating the steps needed to plug performance gaps.
- Monitoring market and industry trends to determine business opportunities and Challenges.
- Develop and maintain relationships with customers, vendors, and partners.
- Guide, oversee, and ensure all teams develop and maintain conducive relationships with each stakeholder.
- Ensure that business decisions and operations comply with specific laws and regulations.
- Analysing data and performance metrics to make informed decisions.
- Assist in developing skills related to understanding, analysing, and visualising data and performance metrics.
- Managing timelines for successful and timely delivery of duties.
- Streamline operations, reduce costs and improve service delivery.
- Maintain high customer satisfaction through effective service management and client Relations.
- Communicate effectively with various stakeholders, including clients, employees and Regulatory bodies.
- Overseeing the company's financial performance, including budgeting, forecasting and financial reporting.
- Manage the company expansion into new business markets.
- Looking for and implementing new technology that supports the company in the long term and copes with the current changes in technology.
- Look for new technology that supports and links the company division together to improve its process and workflows.
- Oversee the entire administration and support functions department of the company.
- 5+ years of experience in the same role of General Manager within an event/ Hospitality Company, or at the Director level role.
- Business Administration degree in business Administration, logistics, and supply changing management, transportation or a related field is often required.
- A Master's degree can be advantageous.
- Relevant certifications in transportation management, project management (PMP) or logistics can be beneficial.
- Knowledge of general usage of Microsoft Office Suite.
- Understand budgeting, financial reporting and cost control within the context of Transportation services.
- Knowledge of performance setting of the entire corporate office and business expansion
- Ability to lead, motivate and manage a diverse team.
- Capability to develop and implement a long-term strategy.
- Strong verbal and written communication skills.
- Ability to assess quickly and address operational challenges.
- Ability to negotiate contracts with clients, suppliers and partners.
- Ability to manage time effectively and prioritise tasks.
- Ability to handle unexpected situations and make quick decisions.
- Flexible to adapt to changing circumstances.
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