General Manager

We are looking for a General Manager to oversee all staff and operations of a small 67 room limited service hotel. General Manager responsibilities include formulating overall strategy, managing people and enforcing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain labor budgets and optimize expenses
• Enforce policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude

Qualifications
- Strong supervisory experience in hospitality management, with a focus on revenue management and customer service
- Proficient in hotel management, human resources, and guest services, with a background in budgeting
- Multilingual or bilingual skills are a plus
- Familiarity with front desk operations, multi-line phone systems, and guest relations
- Ability to perform night audits and demonstrate exceptional phone etiquette
- Excellent communication, budgeting, analysis, and leadership skills

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Required)

Experience:

• Hotel management: 3 years (Required)

Ability to Relocate:

• Portland, OR 97220: Relocate before starting work (Required)

Work Location: In person