General Manager – Fast‑Casual

We are seeking a dynamic, highly organized General Manager with extensive experience in fast‑casual restaurant operations and bar operations oversight. This role is responsible for overseeing all aspects of daily restaurant and bar performance while ensuring smooth execution, exceptional guest experiences, and a positive, high‑performing team culture.

The ideal candidate is a hands‑on leader who thrives in a fast‑paced environment and excels at multitasking, operational oversight, bar and beverage program management, financial management, and team development, while consistently upholding brand standards of quality, hospitality, and consistency. This position is performed on‑site in Providence, RI and requires the ability to commute or relocate prior to starting.

Job Responsibilities

• Provide strong leadership through hiring, training, mentoring, and developing team members across front‑of‑house, back‑of‑house, and bar operations.
• Foster a culture of teamwork, accountability, and excellence across all restaurant and bar functions.
• Conduct regular performance evaluations and deliver constructive coaching to support employee development and retention.
• Oversee daily restaurant and bar operations, including opening and closing procedures, service execution, cash handling, and adherence to company standards.
• Manage bar operations, including beverage inventory control, ordering, cost management, and compliance with alcohol service regulations.
• Monitor inventory levels to ensure proper stock, minimize waste, and optimize food and beverage cost controls.
• Enforce all health, safety, sanitation, and responsible alcohol service protocols to maintain a clean and safe environment.
• Lead by example in delivering exceptional customer service; address guest questions, concerns, and complaints promptly and professionally across dining and bar areas.
• Manage budgets, track expenses and revenue, and work toward achieving financial and operational targets.
• Analyze P&Ls and KPIs to identify performance trends and implement strategies to drive profitability, including bar performance metrics.
• Maintain high standards of food and beverage quality, presentation, and consistency in partnership with culinary and bar teams.
• Conduct regular inspections to ensure cleanliness, organization, and compliance with local health, safety, and liquor regulations.

Job Requirements

• Proven experience as a General Manager or senior leader in a fast‑casual or full‑service restaurant environment with bar management responsibility.
• Demonstrated experience overseeing bar operations, beverage programs, and alcohol service compliance.
• Strong leadership abilities with a demonstrated capacity to motivate, inspire, and manage diverse teams.
• Solid business acumen, including experience with budgeting, financial management, and interpreting P&Ls and KPIs.
• Exceptional guest‑service mindset with a passion for delivering memorable hospitality experiences.
• Thorough understanding of restaurant and bar operations, inventory management, food safety, and regulatory compliance.
• Excellent verbal and written communication skills.
• Ability to stand for extended periods, multitask in a fast‑paced environment, and maintain a high level of organization.

About Infuse Hospitality

Infuse Hospitality, part of the Phoenix3 Collective portfolio, provides culinary and hospitality solutions for corporate workplaces, specialty venues, and the activation of mixed‑use spaces. With a passion for authentic experiences and a commitment to thoughtful innovation, Infuse is redefining how hospitality enhances the places where we work, gather, and connect. Infuse currently operates dining locations nationwide. More information can be found at Infuse Hospitality | Redefining how hospitality enhances the places where we work.

Don’t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all of the requested skills and experiences. We are a culture of learners and want culture accelerators who are willing to learn and grow.