General Manager of Operations

Description:

Our client Tru Fabrics (Tru Group) is hiring GM – Operations in Narayanganj, Dhaka, Bangladesh from Multan, Lahore, Faisalabad, Karachi.

Industry: Textile – Woven Dyeing, Printing & Finishing (Export Oriented)

Location: Narayanganj, Dhaka, Bangladesh

Reporting To: Managing Director / Board of Directors

Relocation is required from Multan, Lahore, Faisalabad, Karachi

Direct Reports: AGM Operations, Production Managers, QA Head, IE Head, PPC Head, Maintenance & Utilities. Manpower Leadership: 500+

Role Purpose

The GM – Operations is the single-point owner of factory operational performance, responsible for end-to-end mill operations: Dyeing, Printing, Finishing, Utilities, ETP, QA, and Warehouse. The role requires hands-on leadership in complex troubleshooting, systematic documentation of problems and solutions, and training managers to ensure global buyer standards are met consistently.

Experience & Qualifications

• Education: B.Sc / M.Sc in Textile Engineering (Wet Processing preferred).
• Experience: 20–25+ years in textile manufacturing (Woven Dyeing, Printing & Finishing).
• Leadership: Minimum 5 years as GM / Factory Head / DGM Operations in large-scale export mills.
• Technical Expertise: * Reactive, pigment & disperse dyeing; Rotary & digital printing.
• Finishing, sanforizing, heat setting, peaching.
• Hands-on experience with European machinery (Monforts, Benninger, Goller, Kuster, Osthoff, etc.).
• Solid understanding of ETP, ZDHC, MRSL & sustainability compliance.

Core KPIs

• Capacity utilization (85-90%)
• On-time shipment performance (OTIF ≥98%)
• Right-First-Time (RFT%) and Rejection/Reprocessing rates
• Processing cost per yard and utility consumption benchmarks
• Audit scores and compliance performance

Compensation & Benefits (Expat Package)

• Highly competitive senior management salary (USD/Net options).
• Company-provided furnished accommodation.
• Company car with driver.
• One (01) return air ticket per year for self/home leave.
• Mobile phone, laptop, and communication allowance.
• Annual performance bonus (linked to KPIs) and festival bonuses.

Responsibilities:

Strategic & Factory Leadership

• Lead entire factory operations independently and translate Board/MD strategy into execution plans.
• Drive capacity utilization ≥85–90% and establish KPI-based review systems.
• Implement lean manufacturing, TPM, 5S, SMED, and digital reporting systems.
• Act as the final operational authority during crises and lead buyer technical meetings.

Production Planning, Control & Execution

• Own annual and monthly production planning to meet shipment schedules with optimum efficiency.
• Optimize machine loading, batch size, and manpower to ensure ≥98% on-time shipment (OTIF)
• Improve Right First Time (RFT), reduce reprocessing, shade variation, and wastage.
• Control WIP, bottlenecks, and machine downtime.

Cost, Yield & Utility Control

• Control conversion cost and processing cost per yard/meter through process optimization.
• Utility Optimization: Optimize steam, gas, electricity, water, and chemical consumption.
• Improve ETP performance and reduce environmental cost impact.
• Partner with Finance on budgeting and variance control.

Quality, Compliance & Buyer Confidence

• Compliance: Ensure strict compliance with buyer requirements (H&M, Inditex, PVH, NEXT, etc.) and lead buyer audits.
• Certifications: Maintain and improve ISO, OEKO-TEX, GOTS, RCS/GRS, ZDHC, and other sustainability certifications.
• Technical QA: Oversee lab, bulk approval, shade continuity, fastness performance, and fabric hand feel (GSM, shrinkage, skew).
• Convert buyer issues into system improvements and implement corrective actions.

Complex Troubleshooting & Knowledge Management

• Personally lead troubleshooting for shade failures, process instability, and productivity loss.
• RCA System: Mandatory Root Cause Analysis for buyer complaints and repeat failures.
• Knowledge Bank: Maintain a "Factory Problem–Solution Knowledge Bank" and a "Do-Not-Repeat" Register.
• Coordinate with R&D for new developments and bulk scalability.

Training & People Leadership

• Lead department heads (Dyeing, Printing, Finishing, QA, PPC, Maintenance & Utilities) with accountability.
• Train AGMs and Managers in troubleshooting and early-warning detection.
• Build a high-performance team through training and KPI-based evaluation.
• Ensure strong discipline, safety culture, and ethical practices on the shop floor.

Experience

20 Years