General Manager (Spa, Salon, Wellness, Fitness & Events)

General Manager (Spa, Salon, Wellness, Fitness & Events)

We are seeking a General Manager to steward the experience across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events. You will lead with both heart and strategy to ensure seamless experiences, thriving departments, and a brand amplified at every touchpoint. You will balance commercial growth with elevated service, curating moments that are effortless, purposeful, and memorable.

About Us

We have created a destination that embodies blended wellbeing where beauty, movement, rest, and connection live under one roof. Our vision is to uplift every guest through thoughtful design, transformative experiences, and a community that breathes balance.

We are not just a spa, salon, gym, or event space. We are a sanctuary for people who see wellness as both a ritual and a lifestyle.

Your Impact

• Oversee all operational, commercial, and experiential functions across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events.
• Integrate offerings so guests move seamlessly from a signature facial to yoga to a curated wellness event.
• Lead and inspire teams to deliver elevated service in line with our brand values: authenticity, intention, and calm confidence.
• Expand corporate wellness and B2B partnerships with creative packages and activations.
• Plan and execute events that amplify our mission: wellness workshops, community classes, and unique experiences.
• Own budgets, P&L, and performance metrics while anticipating trends, mitigating risks, and unlocking new revenue streams.
• Collaborate with marketing, design, and partnerships to maintain a cohesive brand narrative.
• Act as an ambassador of our ethos, championing wellness, style, and innovation in every decision.

Key Responsibilities Leadership & Culture

• Hire, mentor, and retain department heads.
• Foster cross-department synergy and a growth-mindset culture.

Operations & Experience

• Manage daily operations across all service areas.
• Ensure luxury standards, smooth flows, and client delight.

Wellness & Fitness Programming

• Curate wellness journeys (yoga, pilates, movement, recovery).
• Stay ahead of industry and lifestyle trends.

Corporate Wellness & Events

• Develop corporate wellness offerings, retreats, and event series.
• Manage logistics, client relationships, and ROI.

Commercial Growth

• Identify and launch new revenue streams including memberships, packages, activations, and retail collaborations.

Brand & Marketing Integration

• Partner with marketing to tell our story, promote experiences, and build community through campaigns.

Set and manage budgets, forecast revenue, and track metrics. Ensure cost controls and drive profitability.

Qualifications & Experience

• 8-10 years in senior leadership roles across spa, wellness, fitness, lifestyle, or experiential hospitality.
• Proven track record managing multiple verticals such as spa, fitness, and events.
• Experience developing corporate wellness and B2B partnerships.
• Strategic, creative, and commercially minded with vision and attention to detail.
• Excellent communication, collaboration, and storytelling skills.
• Strong financial acumen with experience managing P&L, budgets, and growth targets.
• Passion for wellness, holistic health, design, and community.

What We Value

• Intentional leadership with care and clarity.
• Courage to experiment, refine, and evolve.
• Humility to listen and adapt.
• A mindset of service to guests, team, and community.
• A love for the intersection of beauty, wellness, movement, and experience.

Working Conditions

• Full-time role, approximately 54 hours per week depending on events and activations.
• Presence required across spa, salon, fitness, and event spaces; this is a high-visibility role.

Travel as needed for partnerships, activations, and corporate sites.