Genetic Counselor Assistant

The Genetic Counselor Assistant is an integral part of the Genetics Division and under the supervision of Genetic Counselor Lead, contributes to patient care through case preparation, optimization of clinic and administrative workflows, and collaboration to ensure family-centered care.

• Composes correspondence and independently generates other communications, including, but not limited to, e-mails, record requests, and lab review through effective use of appropriate software application and/or media.
  
• Prepares patient’s chart for clinic visit by gathering necessary documentation, updating EMR prior to the visit, and notifying participants of changes to ensure timely communication and a productive visit.
  
• Assists patients, families and others with hospital related inquiries/concerns.
  
  Management of incoming phone calls and emails related to genetic services and referrals.
• Provides administrative support to the department and coordinates and organizes clinic workflow and communications, including phone management, e-mail correspondence, file maintenance and chart preparation to provide for optimum efficiency in the clinic.
  
• Rotates as a medical scribe while accompanying the practitioner during patient interview and examination.
  
  Documents the practitioner dictated patient history, including history of present illness, review of systems, past medical and surgical history, family and social histories, and medications and allergies.
  Documents physical examination findings and procedures as performed by the practitioner.
  Documents the results of laboratory and radiographic studies as dictated by the practitioner.
  Documents the correct time of patient care related activities, including practitioner to practitioner communication, family communication and re-examination of the patient.
  Assists the practitioner in navigating the Electronic Health Record (EHR) and may locate information for review as requested by the practitioner (i.e., previous notes, reports, test results, and laboratory results). Also, may research information requested by the practitioner.
  Ensures the practitioner reviews all documentation completed by the medical scribe when the patient encounter has concluded. This includes making any necessary amendments and signing the chart. The practitioner is ultimately responsible for documentation of the patient’s encounter.
  Ensures authentication takes place before the practitioner and medical scribe leave the patient care area and that all orders for patient care are communicated by the practitioner.
• Performs miscellaneous job related duties as requested.
  

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable