Gift Sales Coordinator

Gift Sales Coordinator – The Emerald Gifts LLC (Lusail)

Position Overview
The Emerald Gifts LLC, based in Lusail, is seeking a motivated and detail-oriented Gift Sales Coordinator to support and drive sales operations within our gifting division. The role involves coordinating client orders, managing sales inquiries, supporting corporate gifting accounts, and ensuring a seamless customer experience from inquiry to delivery.

Key Responsibilities

• Handle incoming sales inquiries via phone, email, and in-person interactions
• Prepare quotations, proposals, and customized gifting solutions for individual and corporate clients
• Coordinate with inventory, procurement, and logistics teams to ensure timely order fulfillment
• Maintain accurate sales records, client databases, and order tracking systems
• Follow up with clients to ensure satisfaction and encourage repeat business
• Assist in planning seasonal campaigns, promotions, and corporate gifting programs
• Support showroom or retail activities when required
• Ensure high standards of customer service aligned with The Emerald Gifts LLC brand

Requirements

• Previous experience in sales, retail coordination, or customer service (gifting or luxury retail experience is an advantage)
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and basic CRM systems
• Ability to work in a fast-paced, deadline-driven environment
• Attention to detail and a customer-first mindset
• Fluency in English; additional languages are a plus

Preferred Attributes

• Creative thinking for personalized gifting solutions
• Professional demeanor and strong negotiation skills
• Ability to work collaboratively across departments

Work Location
Lusail, Qatar

Employment Type
Full-time

About The Emerald Gifts LLC
The Emerald Gifts LLC is a premium gifting company dedicated to delivering elegant, customized, and meaningful gift solutions for individuals and corporate clients. We value creativity, quality, and exceptional customer service in every product and interaction.

Pay: Up to QAR640,000.00 per year

Work Location: In person