Roles & Responsibilities
Key Responsibilities
- Gather, analyze, and document business requirements (BRD/FRD, user stories).
- Work closely with banks, fintechs, and internal stakeholders to define solutions.
- Drive end-to-end understanding of payment transaction lifecycle (authorization, clearing, settlement).
- Support implementation of payment switch & gateway integrations.
- Collaborate with tech teams on API integrations and system workflows.
- Handle reconciliation, dispute management, and chargeback processes.
- Ensure compliance with AML/CTF, sanctions, and PEP screening requirements.
- Coordinate and manage UAT cycles, test cases, and defect tracking.
- Perform data analysis (SQL) for validation and reporting.
- Ensure alignment with card schemes (Visa/Mastercard) and UAE payment systems.
Primary Skills (Must-Have)
- Strong experience in requirement gathering (BRD/FRD, user stories)
- Deep knowledge of payments domain (cards, POS, ATM, online payments)
- Understanding of transaction lifecycle (authorization, clearing, settlement)
- Experience in payment switch/gateway integrations
- Knowledge of ISO 8583 basics
- Strong stakeholder management (banks, fintechs, vendors)
- Experience with API integrations and system workflows
- Hands-on with SQL / data analysis
- Experience in UAT coordination and defect management
Secondary Skills (Good-to-Have)
- Knowledge of reconciliation & chargebacks
- Understanding of AML/CTF compliance, sanctions & PEP screening
- Exposure to UAE payment ecosystem (UAESWITCH, local schemes)
- Familiarity with Visa / Mastercard processing systems
Job Type: Full-time
Education:
Experience:
- government : 4 years (Preferred)
Language:
- English (Preferred)
- Arabic (Preferred)
License/Certification:
- driving License (Preferred)
- Esri certificate (Preferred)
Work Location: In person