Global International Customer Service Specialist

ibex. Pakistan currently have a job opening for the role of International Customer Success Specialist in Karachi. In this role, you will be representing top international companies and provide customer support to their US-based customers. You will be responsible for handling a large number of incoming calls/chats for customer issues and inquiries on a daily basis. The ideal candidate should have excellent English and communication skills, communicate professionally and multitask effectively. They should be discrete while handling sensitive and be passionate about providing world-class customer support. Disclaimer: This is not a sales-based job.

Job description:

This is a full-time on-site role located in Karachi Main shah re faisal. All we need a candidate having proficiency in English speaking skills for International US company.

International Customer Service Representative will be responsible for handling customer inquiries, resolving problems, providing information, processing orders, and interacting with customers via various channels such as phone, email, and chat.

What we are looking for:

*Customer Satisfaction, and Customer Experience skills

*Excellent interpersonal and communication skills

*Ability to multitask and work in a fast-paced environment

*Strong verbal communication skills in English

* Candidate who can manage Nights .

What we offer:
*Company transport
* Full-time, permanent
*Pay: 90k to 115k per month
*Multinational company exposure
*Health insurance
*Internal promotions

Pay: Rs90,000.00 - Rs115,000.00 per month

Work Location: In person