Description
The opportunity:
To provide comprehensive support to the Global Quality Audit team across different regions. This role ensures smooth coordination of documentation management, reporting, conducting in-depth analysis of audit data and continuous improvement initiatives.
How you’ll make an impact:
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Drive updates and improvements to audit process documents, audit presentation/training materials and audit report template.
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Ensure proper archiving and maintenance of all documents and reports in the audit function.
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Prepare presentations, reports, and dashboards for internal stakeholders.
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Coordinate with Intelex support team to ensure the timely implementation of new tool feature development, troubleshooting and checklist uploading.
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Coordinate with Analytics team to ensure timely implementation by collecting change and troubleshooting requests to enhance Power BI audit dashboards.
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Follow up the audit survey results and analyze the opportunities for improvement.
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Contribute to data analysis and reporting for quality metrics and KPIs.
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Identify opportunities to streamline administrative processes and enhance efficiency.
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Support digitalization initiatives and document automation efforts.
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Support audit checklist yearly improvement, optimization and launch in the Intelex.
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Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
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Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
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Qualification of bachelor’s degree in business administration, Quality Management, or related fields.
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Must have 2+ years of experience in quality support roles.
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Familiarity with tools such as Intelex and Power BI is a strong advantage.
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Proficiency in MS Office (Excel, PowerPoint, Word) and document management systems.
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Familiarity with ISO standards and internal audit processes is an advantage.
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Detail-oriented and proactive. Ability to work across different time zones.
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Able to work independently and as part of a multicultural team.
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Discreet and professional in handling confidential information.
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Strong problem-solving and multitasking abilities.
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Proficiency in both spoken & written English language is required.