Graduate Program Advisor

Job Description

The Graduate School’s Master of Human-Computer Interaction and Design (MHCI+D) program has an outstanding opportunity for a Graduate Program Advisor to join their team.

About this Opportunity

Reporting to the Program Manager of the Master of Human-Computer Interaction and Design (MHCI+D) program, the Graduate Program Advisor plays a critical role in the MHCI+D program by managing co-curricular activities and delivering student services throughout the graduate student lifecycle. This position manages program recruitment, guides students through application, acceptance, and matriculation processes, and enables the launch or re-launch of careers as students become MHCI+D alumni.

MHCI+D is an interdisciplinary degree program offered by four departments: Computer Science & Engineering , Human Centered Design & Engineering , the Information School, and Division of Design in the School of Art + Art History + Design. This interdisciplinary approach prepares a new generation of designers, engineers, and researchers to integrate design thinking and behavioral science in service of a more effective user experience.

Key Responsibilities

Recruiting and Admissions (50%)

• In collaboration with the Assistant Director of Student Services - implement day‑to‑day management of the admissions process—including generating reports and monitoring electronic application materials to ensure alignment across UW MyGrad, Slate, and other applicable admissions systems.
• Advise prospective students regarding the application process, degree requirements, transfer and GNM credits, and other issues related to admissions and enrollment applicable to the prospective student’s unique situation.
• Co-facilitate annual review and update of full admissions process and training of admissions reviewers.
• Coordinate the preliminary review of all applications to determine if applicants meet the Graduate School and MHCI+D minimum qualifications.
• Co-host and help promote information sessions and other virtual events/sessions that support recruitment and enrollment efforts of the MHCI+D program.
• Plan and execute activities to engage and maintain admitted students.
• In collaboration with the Manager of Communications & Outreach execute an annual recruitment campaign including email and event coordination to increase yield of qualified applications.
• Foster and maintain continued relationships with external organizations and alumni to support the efforts of recruitment.

Advising and Student Support (25%)

• In collaboration with the Assistant Director of Student Services - advise students on various topics, including course planning, graduation requirements, and career preparation, and resolve institutional issues with registration, financial aid, and other additional roadblocks.
• Monitor cohort morale, emerging student needs, represent student perspectives, and participate in curricular review and discussion.
• Support students in developing conflict management strategies, group norms, and accountability structures to foster healthy team dynamics.
• Oversee co-curricular programming for the MHCI+D program, which includes implementing events and managing assessment and learning outcomes.
• Support program communication channels such as Optisign, Canvas Cohort Page, weekly newsletters, and others.

Alumni Support (15%)

• Support and advise on the MHCI+D Alumni Council and subcommittees.
• Develop, host, and assess alumni-related events, activities, and sessions in-person and online.

Other Duties (10%)

• Support MHCI+D events, including orientation, graduation, DUB, and Showcases.
• Support strategic initiatives that align with this role.

Required Qualifications

To be considered for this opportunity, your application must demonstrate that you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Bachelor's degree in education, counseling, business administration, or related field
• At least 3 years of work experience in academic advising for students in higher education, and/or recruiting, and/or career coaching and job placement

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager

Additional Qualifications

• Experience working and maintaining confidentiality with individuals of varying ages and diverse backgrounds, including underrepresented minorities and/or international students or employees
• Demonstrated ability to balance student centered responsibilities with program-wide responsibilities
• Demonstrated ability to resolve difficult, challenging, or unique situations
• Demonstrated ability to manage time and workload against external deadlines
• Proficiency with Microsoft Office Suite, Google Workspace, electronic calendaring, Slate or other admissions tools, and Insightly or other customer relationship management tools.
• Excellent verbal, written, and interpersonal communication skills
• Strong attention to details

Working Conditions

• This is a hybrid position requiring at least three days per week at the Seattle UW campus during regular business hours and attendance at occasional evening or weekend events.
• Extended or non-standard hours may be required based on project or business needs.

Application Requirement

A cover letter is required as part of the application materials.

Please include a brief statement describing your interest in this role, highlighting relevant experience, and explaining why you are interested in higher education.

About the Team
For the University of Washington Graduate School, students are our purpose and our source of strength. Serving over 17,000 graduate students and supporting 300 graduate programs across our three campuses, we deliver inclusive programming, community events, professional and intellectual development resources and funding opportunities. Visit us at https://grad.uw.edu/to learn more.

Compensation, Benefits and Position Details

Pay Range Minimum:

$72,000.00 annual

Pay Range Maximum:

$78,000.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .