Groups & Events Sales Manager

La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city’s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• 
  Proactively identify, qualify, and secure new group and event business opportunities from corporate, MICE, and social segments.

• Develop and implement sales strategies to achieve and exceed revenue goals in rooms, banquets, and ancillary services.

• Negotiate contracts, rates, and terms with clients in alignment with hotel revenue and yield strategies.

• Conduct regular sales calls, client meetings, and site inspections to build and maintain key relationships.

• Prepare and present proposals, quotations, and contracts through OPERA Sales & Catering or other approved systems.

• Collaborate with Revenue and Reservations teams to forecast demand, monitor pace, and optimize profitability.

• Lead, mentor, and develop the Groups & Events Sales Executives and Coordinators.

• Set individual sales targets and monitor performance through KPIs and activity reports.

• Conduct regular team meetings to review progress, share best practices, and ensure alignment with overall sales strategy.

• Foster a culture of service excellence, collaboration, and accountability.

• Oversee the accurate entry of all group and event details into OPERA, ensuring timely communication of Banquet Event Orders (BEOs) and Group Resumes.

• Ensure all event details are communicated effectively to operational departments (Banquets, Kitchen, Front Office, Housekeeping, AV, etc.).

• Conduct pre-event meetings and post-event evaluations to ensure flawless execution and client satisfaction.

• Manage key or VIP accounts personally to ensure retention and repeat business.

• Prepare weekly and monthly reports on sales performance, market trends, and competitor activities.

• Maintain accurate records of all bookings, contracts, and correspondence in OPERA and shared drives.

• Support the Director of Sales & Marketing in developing annual budgets, forecasts, and marketing plans.

• Ensure deposits, billing, and final settlements are processed accurately and in a timely manner.

• Participate in revenue meetings and contribute to the development of pricing and packaging strategies.

• 
  Bachelor’s Degree in Hospitality Management, Business Administration, or related field.

• Minimum 3–5 years’ experience in hotel sales or events management, with at least 1–2 years in a supervisory or managerial role.

• Proficiency in OPERA PMS and OPERA Sales & Catering is essential.

• Strong understanding of MICE, corporate, and leisure group segments.

• Excellent communication, presentation, and negotiation skills.

• Strong leadership, coaching, and team motivation abilities.

• Analytical and strategic thinker with strong attention to detail.

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.