GSA IT Management Analyst

Join a company where excellence meets opportunity! At MIRACORP, we don’t just provide services to the federal government, we set the gold standard in quality and reliability.

What truly sets us apart? Our people. We believe our employees are the cornerstone of everything we achieve. That’s why we invest in talent, innovation, and leadership, fostering a workplace where your contributions make a real impact.

Location: Remote

*This position is contingent upon contract award*

Position Summary

The IT Management Analyst supports GSA’s internal HR systems by serving as a key liaison between business units, technology teams, and support organizations. This role combines advanced business analysis skills with team leadership, operational problem solving, and requirements management for complex HR system initiatives.

Essential Duties & Responsibilities

• Act as the primary liaison between HR business units, IT development teams, and support teams to ensure alignment of system requirements and business needs.
• Lead and mentor a team of requirements analysts responsible for gathering, analyzing, and documenting requirements for complex HR systems and processes.
• Identify operational inefficiencies, analyze root causes, and recommend solutions to improve workflows and system performance.
• Provide guidance to team members on project tasks, requirements development, and operational priorities.
• Create and review requirements artifacts, including use cases, workflow diagrams, activity flows, and process models.
• Support Agile delivery by developing user stories, acceptance criteria, and managing product backlog refinement.
• Apply creativity, independent judgment, and broad technical understanding to solve complex problems and support HR system modernization.
• Lead and direct the work of others while coordinating with cross functional stakeholders.

Minimum Education & Experience Requirements

• US Citizen
• Bachelor’s degree in computer science or a related field.
• Minimum 5 years of experience facilitating requirements for complex systems or processes.
• Strong knowledge of commonly used concepts, practices, and procedures in business analysis and IT system design.
• Extensive experience applying judgment to plan and accomplish goals in a complex environment.
• Minimum 4 years of experience modeling usecase requirements, activity flows, or workflow sequence diagrams using automated tools.
• Minimum 2 years of experience working on Agile teams, including creating user stories and managing product backlogs.

Why Choose MIRACORP?

At MIRACORP, we recognize that our employees are the cornerstone of our success. That’s why we offer an exceptional benefits package from day one, including:

• A company that lives its core values, prioritizing integrity, accountability, and excellence
• Paid Time Off (Personal, Vacation, Sick Leave)
• Comprehensive Health Coverage (Medical, Vision, Dental)
• Flexible Spending Account (FSA) Options for healthcare and dependent care
• Short Term & Long Term Disability Coverage
• Life Insurance & Accidental Death & Dismemberment Protection
• Employee Wellness Resources & Assistance Programs
• Financial Counseling Programs to support long term planning
• Commuter Benefits for work life ease
• 401(k) with 100% immediate employer matching

We proudly support veterans and all qualified applicants, ensuring equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Join a team where your expertise is valued, your impact is recognized, and your career can thrive. Come grow with us–because at MIRACORP, your success is our success!