Guest Experience Associate

Job Listing: Host / Retail / Operations Support

Location: Louisville, KY Company: Chicken Cock Whiskey

First impressions matter. Stories begin with you. Chicken Cock Whiskey is seeking welcoming, detail-driven professionals to join our Louisville satellite team as Host / Retail / Operations Support. This hybrid role is the guest’s first point of contact and the backbone of our daily flow. A combination of hospitality, brand storytelling, and operational excellence. As we bring our Bardstown legacy to life in Louisville, we’re looking for team members who bring warmth, professionalism, and a passion for bourbon to the front lines.

What You’ll Do: - Welcome guests and guide them through their visit — from check-in to goodbye - Support our retail experience: sharing product knowledge, assisting with sales, and maintaining a polished brand space - Manage reservations, guest flow, and operational needs. - Serve as a storyteller and brand host connecting guests to the Chicken Cock legacy

What We’re Looking For: - Warm, professional, and people-centered - Confident communicator with attention to detail - Some experience in hosting, retail, and front-of-house operations preferred - Passionate about bourbon, hospitality, and creating memorable experiences

What You’ll Get: - Competitive pay - Training in brand history + bourbon education - A supportive team culture rooted in hospitality - Opportunity to grow with a respected Kentucky brand If you believe hospitality is an art form and bourbon is a story worth telling, we’d love to meet you.

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person