Guest Relations & Back-up Sales

Cloud Spaces, open the opportunity for a highly motivated Guest Relations & Back-up Sales professional to join our team in Riyadh. This role offers the opportunity to contribute to a premium coworking environment while developing a career in client relations, sales support, and operational management.

Key Responsibilities:

• Serve as the primary point of contact for clients and visitors, delivering an exceptional experience aligned with Cloud Spaces’ premium standards.
• Support the Center Manager in driving sales, membership renewals, and client satisfaction.
• Conduct client onboarding, check-ins, and follow-ups to ensure a seamless client journey.
• Manage leads, assist with upselling opportunities, and maintain accurate CRM records.
• Provide reception coverage as needed to ensure smooth daily operations.
• Support billing, collections, and administrative functions with accuracy and professionalism.

Key Performance Indicators:

• Deliver consistently high levels of client satisfaction and retention.
• Achieve sales conversion targets and obtain certification as a back-up seller.
• Contribute to operational excellence and maintain a professional and collaborative workplace environment.

Qualifications & Competencies:

• Experience or strong interest in client relations, customer service, or sales support.
• Strong communication, interpersonal, and professional presentation skills.
• Organized, proactive, and results-driven with attention to detail.
• Familiarity with CRM systems, Microsoft Excel, and basic billing processes is preferred.

Why Join Cloud Spaces:

This is an excellent opportunity to gain exposure to a premium client-facing environment while building a career in guest relations, sales, and operations within a forward-thinking organization.