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Guest Relations Officer

  • Role - Guest Relations Officer
  • Location - Across Dubai
  • Salary - 3000-4000 AED+Transportation
  • Type - Outsourced
  • Contract - Long Term
  • Working days/Time - 6 days working(Rotational Shift)Night Shift


Key Responsibilities

Customer Engagement

  • Approach and engage customers to promote games and activities.
  • Explain game rules, features, and prize structures clearly.
  • Encourage participation and upsell gaming packages or promotions.

Sales & Promotion

  • Achieve daily participation and revenue targets.
  • Promote ongoing offers, events, and loyalty programs.
  • Assist in promotional campaigns and special events.

Operational Support

  • Ensure gaming areas are clean, organized, and visually appealing.
  • Support basic setup and monitoring of gaming stations.
  • Coordinate with the operations team to ensure smooth functioning of games.

Customer Service

  • Address customer inquiries and provide assistance when required.
  • Handle minor concerns professionally and escalate issues if needed.
  • Ensure customers have a positive and memorable experience.

Regards

TASC Recruitment Team

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