GUEST SERVICE OFFICER - RESERVATIONS

Handle phone calls about room and restaurant reservations

Input reservation details accurately into the booking system

Work with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards

Exceptional guest service skills

Arabic language skills would be an advantage

Ideally with a university degree or diploma

Minimum 1 year work experience as a GSO or Reservations Agent