Guest Services Host - Telecommunications

About Hyatt

At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging - making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape, and your individuality is celebrated.

Organization - Grand Hyatt Abu Dhabi The Role

As a Guest Services Host - Telecommunications, you will be the face of our organization-delivering exceptional customer experience to all visitors, clients, and partners. You will support front of house operations, coordinate communication needs, and ensure that every guest receives professional, warm, and efficient service.

Key Responsibilities

• Welcome and assist all visitors, ensuring smooth check in and delivering a positive first impression.
• Manage guest inquiries and provide accurate, helpful information regarding services and internal processes.
• Coordinate with telecommunications teams and internal support departments to meet visitor requirements.
• Handle incoming calls, messages, and communication requests with professionalism and courtesy.
• Maintain the reception and guest areas, ensuring they remain organized, presentable, and guest ready at all times.
• Support administrative duties and customer service tasks as required.

What We Offer

At Hyatt, we open doors. There's a home for every stage of your career. With us, you'll discover a career you didn't know existed. We nurture curiosity and provide opportunities for professional training, development, and internal mobility across brands and geographies.

Qualifications

• Previous experience in guest services, hospitality, or customer facing roles (preferred).
• Strong communication skills with a friendly, professional demeanor.
• Ability to multitask, solve problems, and work in a fast paced environment.
• Arabic language proficiency is an added advantage.
• Proficiency in MS Office and telephone systems.