Gym Attendant

· Manages all areas of responsibility within the Sports & Leisure department including the Gymnasium and aerobics.

Ensures that the entire guest is given a friendly, courteous, informative and efficient service, as well as manage the operations ensuring that standards are maintained to achieve maximum guest satisfaction.

· Understands the company’s objectives and standards, values and culture of the company applying them on the job daily.

· Achieves customers’ expectations and performance targets of the department.

· Ensures Security awareness and safe keeping of all valuables trusted in your care (e.g. company’s equipment).

· Ensures awareness of emergency procedures and carries out tasks in emergency situations.

· Demonstrates correct way to use exercise equipment

· Ensures the cleanliness of all areas in the gym and its equipment, including cardio-vascular area, resistance and free weights area, studio and the gym office / assessment room (free of health and safety hazards)

· Ensures that all guests/ members appointments are checked in advance and roster planned accordingly

· Provides guests with professional, efficient and friendly service

· Co-ordinates appointments and ensures the co-operation between Instructors.

· Participates in any scheduled training program

· Performs other duties as requested by superiors as and when required

· Ensures all the emails are responded in a timely manner

· Ensures that daily records of events are noted

· Performs all duties of Fitness Instructor and Lifeguard

· Motivates colleagues and provides a work environment which brings out the best in team members.

· Supports individual team members to achieve personal & professional goals.

· Undertakes monthly feedback sessions for all team members.

· Provides training to ensure all team members develop & grow.

· Follows standard operating procedures and policies.

· Adheres to the Business Conduct and Ethics Policy.

· Adheres to the Conduct on Duty and in Public Areas policy.

Adheres to the Telephone Standards.

Job Types: Full-time, Permanent

Experience:

• Gym Attendant: 2 years (Required)