Hardware Technician

Company Overview

For over 25 years, Edgesource Corporation has served as an innovative technology service provider for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement, and other federal, state, and commercial clients locally, nationally, and abroad. From providing boutique technical solutions in support of critical missions to addressing evolving technical challenges, a career at Edgesource means engaging in meaningful and impactful work.

Position Overview

Edgesource is seeking a Hardware Technician to support our hardware team at Fort Huachuca, AZ. The Hardware Technician provides technical support for computers and associated networks, installs and troubleshoots hardware and software, and supports the organization’s IT infrastructure.

Job Duties

• Provide technical support for computers and associated networks.

• Install, troubleshoot, service, and repair personal computers, network equipment (servers, modems, multiplexers), related PC software, telephones, cables, and connectors.

• Provide hardware and software support for personal computers.

• Install, service, and repair personal computers and attendant software.

• Connect personal computers and terminals to existing data networks.

• Maintain network diagrams and circuit records.

• Maintain trouble logs.

• Instruct users in the use of personal computers and networks.

• Investigate information, network, and communications needs of users and make recommendations regarding software and hardware purchases.

• Perform basic PC software programming.

• Document and maintain inventories of customer-owned equipment.

Knowledge, Skills, and Abilities

• Frequent use and general knowledge of industry practices, techniques, and standards.

• General application of concepts and principles.

• Demonstrated skill and ability to perform moderately complex professional tasks.

Problem Solving

• Develops solutions to a variety of problems of moderate scope and complexity.

Discretion/Latitude

• Works under only very general supervision. Work is reviewed for soundness of judgment and overall adequacy and accuracy.

Impact

• Contributes to the completion of organizational projects and goals. Errors in judgement or failure to achieve results would normally require a moderate expenditure of resources to rectify.

Liaison

• Frequent internal company and external contacts. Represents the organization on specific projects and may make presentations to small groups.

Required Qualifications

• AA or other 2-year technical degree in a related discipline and 6 years related experience.

• Must have at least a Top-Secret clearance to start, with the ability to obtain a Top-Secret/SCI.

• Security+ certification.

Working at Edgesource

As an ISO 9001:2015 certified and CMMI Level 3 appraised small business, Edgesource specializes in providing a variety of technical solutions, including software development, database services, enterprise networking, data center virtualization, and management support. We are always seeking top talent to join our team in addressing the most critical technical challenges facing our nation.

At Edgesource, our employees are our greatest asset, and we offer a wide array of benefits to support the well-being of our staff, including:

• Flexible PTO Policy + 11 Paid Holidays

• Flexible Work Schedules (Remote / Hybrid)

• Medical / Dental / Vision / Flexible Spending Account (FSA)

• 401k Plan with Match

• Tuition & Professional Development Support

• Commuter Benefits

• Bonus & Employee Referral Programs

• Career Growth Opportunities

Disclaimer

Edgesource Corporation is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edgesource is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our Recruiting Department by email at recruiting@edgesource.com or by phone at (703) 837-0550.