HCM Business Process Analyst

Title: HCM Business Process Analyst

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Exempt

Hiring Range: commensurate with experience ( Up to $105,000/yr max)

Full Time or Part Time: Full Time

Additional Detail

• Demonstrated ability to analyze, troubleshoot, and resolve functional and technical issues within enterprise human resources and financial systems, including cloud-based SaaS and on‑prem ERP environments.
• Knowledge with the principles of change and release management for cloud-based software-as-a-service applications within an enterprise environment.
• Strong ability to leverage technology to support and enhance service delivery, business operations, and institutional objectives across HR and finance domains.
• Ability to analyze data within enterprise systems, identify data inconsistencies or conflicts, and work collaboratively to resolve data integrity issues across integrated applications and interfaces.
• Knowledge of key finance and human resources business process (e.g. procure to pay, recruit to hire) and how technology and business processes can be used in coordination to find efficiencies.
• Proven ability to coordinate, guide, and support the work of cross‑functional teams involved in configuring, testing, and supporting enterprise software applications.
• Ability to read, interpret, and clearly explain the business and policy implications of system documentation, configuration decisions, and application changes to both technical and non‑technical stakeholders.
• Demonstrated ability to work effectively under pressure, manage competing priorities, and meet deadlines in a dynamic enterprise application support environment.
• Working knowledge of enterprise application tools and reporting technologies, including any of the following: PeopleSoft PeopleTools, Application Designer, nVision, Crystal Reports, and SQL, with the ability to analyze system behavior and support functional requirements.
• Strong verbal and written communication skills, with demonstrated ability to communicate effectively with HR users, finance users, technical staff, and institutional stakeholders.
• Functional understanding of human resources and financial business processes as enabled by ERP systems, including areas such as recruit‑to‑hire, payroll, benefits, time and labor, and procure‑to‑pay.
• Project management skills and the ability to prioritize and manage multiple tasks simultaneously
• Ability to get others excited about change and process improvement; respectfully asking questions about why current processes are in place.
• Passionate about improving the employee and student experience by ensuring efficient processes and applications.

• Experience in providing production support for new releases and features to Peoplesoft ERP System and its interfaces to such as: Workforce Administration, Benefits Administration, Payroll, Time and Labor, Recruiting Solutions / Talent Acquisition, Position Management, Absence Management
• Experience in communication, including the ability to convey technical concepts to non-technical stakeholders
• Progressive functional experience delivering end-user service related to the application, or technical experience supporting functional staff use of the application

• Relevant certifications such as Oracle PeopleSoft HCM certifications, ITIL Foundation, Prosci Change Management, or comparable credentials are preferred.
• Proven Experience working with Oracle Cloud or similar enterprise applications
• Proven Experience doing process improvement within finance and human resources business processes
• Experience with Cardinal HCM and Cardinal FIN
• Experience with enterprise application tools and reporting technologies, including any of the following: PeopleSoft PeopleTools, Application Designer, nVision, Crystal Reports, and SQL, with the ability to analyze system behavior and support functional requirements.
• Ability to get others excited about change and process improvement; respectfully asking questions about why current processes are in place.
• Experience with community college business practices in a college office