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Head – Commercial Strategy & Projects

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

About the Role

Job Purpose:

The Head of Commercial Strategy & Projects is responsible for leading the commercial growth, strategic direction, business development roadmap, and commercial performance of all logistics verticals — including Freight Forwarding, Contract Logistics, Logistics Parks, and specialized sectors such as Chemicals & Minerals.

The role ensures commercial alignment, develops revenue strategies, drives pricing governance, builds long-term customer pipelines, and oversees major growth projects that support the company’s expansion and profitability.

Key Accountabilities:

1. Commercial Strategy & Planning

Develop and execute the company's integrated commercial strategy across all logistics business units.
Identify new market opportunities, emerging sectors, and potential revenue streams.
Build 3–5 year commercial growth plans, including market penetration and expansion strategies.
Ensure all commercial teams’ goals align with the company’s strategic vision.

2. Business Development Leadership

Lead BD teams across multiple sectors (Freight Forwarding, Contract Logistics, Logistics Park, Chemicals & Minerals).
Oversee development of key accounts, customer segmentation strategies, and Local/international BD pipelines
Drive cross-selling opportunities between different logistics verticals.

3. Commercial Project Management

Lead strategic projects such as new facility launches, logistics park development, regional expansions, or product diversification.
Oversee project feasibility, budgeting, stakeholder alignment, execution, and ROI tracking.
Ensure commercial readiness for major operational projects.

4. Pricing, Procurement & Profitability

Supervise pricing strategy, commercial governance, and margin management.
Approve major customer proposals, rate structures, tenders, and key contracts.
Work closely with Procurement to optimize supplier partnerships and cost structures.

5. Sales Enablement & Performance Management

Establish commercial KPIs, dashboards, and performance management systems.
Coach, mentor, and support all Commercial Leads and BD Leads in achieving sales targets.
Ensure consistency in customer experience, proposals, contracts, and negotiation standards.

6. Customer, Market & Competitor Intelligence

Monitor market trends, competitor moves, and industry dynamics.
Guide the company’s competitive positioning in pricing, service offerings, and customer solutions.
Develop value propositions for new and existing logistics services.

7. Internal Collaboration & Cross-Functional Alignment

Work closely with Operations, Finance, Supply Chain, and HR to ensure commercial strategies are executable and well-supported.
Lead commercial participation in budget planning, forecasting, and annual business planning cycles.

8. Leadership & Stakeholder Management

Lead a multi-level commercial organization with Middle Management and Senior talent.
Foster a culture of performance, accountability, collaboration, and innovation.
Present commercial strategy, forecasts, and project progress to executive leadership.

Qualification and Certificates:

Bachelor’s degree in Business, Supply Chain, Logistics, or related field.

Experience and Knowledge:

15+ years of experience in commercial leadership roles within logistics, shipping, or supply chain.
Demonstrated experience managing multi-sector commercial teams.
Strong track record in strategic planning, sales leadership, project management, and contract negotiation.
Deep understanding of logistics market trends, pricing models, and customer solutions.
Proven ability to lead cross-functional teams and deliver large-scale commercial projects.
Deep knowledge of the market and customers.
The integrated strategic knowledge of the industry

Skills and Abilities: