Head of Beverages & Quality Controller

Key Responsibilities

1. Beverage Management & Innovation

• Menu Development: In collaboration with the Brand Chef, design and update the beverage menu, including specialty coffees, mocktails, and seasonal drinks.
• Standardization (SOPs): Create and maintain detailed recipe cards, including precise measurements, preparation steps, and glassware/garnishing standards.
• Supplier Coordination: Liaise with coffee roasters and beverage suppliers to source high-quality ingredients while maintaining cost-effectiveness.

2. Quality Control (QC) & Auditing

• Branch Inspections: Conduct regular, unannounced quality audits across all branches to ensure compliance with COMO Lounge standards.
• Product Testing: Perform "blind" taste tests and visual checks on beverages at each branch to ensure consistency in flavor, temperature, and presentation.
• Hygiene & Maintenance: Audit the cleanliness of the bar areas and the maintenance schedules of critical equipment (espresso machines, grinders, chillers).
• Reporting: Submit weekly Quality Audit Reports to the Head of Operations, highlighting areas of excellence and branches requiring corrective action.

3. Training & Performance

• Barista Training: Lead the training and certification of all baristas and beverage service staff on SOPs, latte art, and technical equipment usage.
• Performance Monitoring: Identify "weak links" in beverage consistency and provide on-the-spot coaching to staff.
• New Branch Openings: Set up the beverage department and train the initial team for all future COMO Lounge locations.

4. Financial & Inventory Oversight

• Beverage COGS: Monitor beverage waste and inventory levels at each branch to ensure the Beverage Cost of Goods Sold remains within the targeted budget.
• Equipment Management: Manage the inventory of all bar tools and machinery, ensuring zero downtime through preventative maintenance.

Qualifications & Skills

• Experience: Minimum 3–5 years in a senior Barista or Beverage Manager role, ideally within a high-end cafe or lounge environment.
• Technical Expertise: Expert knowledge of specialty coffee, mixology, and beverage equipment.
• Auditing Skills: Previous experience in Quality Control (QC) or as a Head Trainer is highly preferred.
• Certification: SCA (required), HACCP , and or Food Safety Level 3 certification.
• Soft Skills: High attention to detail, strong communication skills, and the ability to be firm yet professional during audits.

Duty Hours and Conditions

• Public Holidays: Paid in accordance with UAE Labour Law.
• Time Off: One scheduled day off per week.
• Canceled Off: Any day off canceled due to operational necessity (at the request of the Head of Operations/Higher Ups) will be paid.
• Duty Hours: Flexible Duty based on the operational needs of the branches (including evenings, weekends, and holidays).
• Overtime: This is a management-level role; overtime is expected to be fulfilled without additional pay as the salary package is inclusive of the responsibilities required.

Job Type: Full-time

Pay: AED5,700.00 - AED7,000.00 per month

Ability to commute/relocate:

• Al-Ayn: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• When can you join us?

Location:

• Al-Ayn (Required)

Willingness to travel:

• 75% (Required)