Head of Business Development – Cash Services

Location: UAE
Department: Business Development – Cash Services
Reporting to: Head of Operations
Employment Type: Full-time | Senior Management

Job Summary

We are seeking an experienced Head of Business Development to lead growth initiatives for our Cash Services / Cash-in-Transit (CIT) division in the UAE. The role is responsible for identifying new business opportunities, managing key client relationships (particularly within the banking sector), leading a business development team, and driving revenue growth in line with organizational objectives.

The ideal candidate will have strong industry knowledge, a proven sales leadership background in cash management or secure logistics, and an established network within the UAE banking sector.

Key Responsibilities

• Develop and execute business development strategies to achieve revenue and market growth targets
• Identify and pursue new business opportunities through market research, networking, and lead generation
• Build and manage a strong sales pipeline and ensure timely closure of opportunities
• Lead, coach, and manage the business development team to drive high performance
• Review and enhance sales proposals, presentations, and client pitches
• Establish and maintain strong relationships with existing and potential clients
• Coordinate with internal teams to ensure smooth onboarding of new clients
• Monitor customer satisfaction, address escalations, and implement improvement actions
• Analyse financial and commercial data to support pricing, profitability, and growth strategies
• Collaborate with marketing teams on promotional and branding initiatives
• Ensure compliance with regulatory requirements, internal policies, and contractual obligations
• Prepare regular sales and performance reports for senior management
• Perform other duties as assigned by management

Required Qualifications & Experience

• Bachelor’s degree in Business Administration or a related field (preferred)
• Minimum 8 years of experience in business development or sales leadership within cash management, cash-in-transit, or secure logistics
• Strong understanding of cash services, valuables transport, and banking operations
• Established network of contacts within the UAE banking and financial services sector
• Proven track record of meeting or exceeding revenue targets
• Experience leading and managing high-performing sales teams

Skills & Competencies

• Excellent leadership, coaching, and people management skills
• Strong negotiation, presentation, and communication abilities
• Ability to analyse financial data and develop actionable business strategies
• Strong client relationship and stakeholder management skills
• High level of professionalism, integrity, and accountability
• Ability to travel locally and internationally as required

Additional Requirements

• Excellent written and spoken English (additional languages are an advantage)
• Proficiency in MS Office (Word, Excel, Outlook)
• Valid UAE driving license (mandatory)

Job Type: Full-time

Pay: AED28,000.00 - AED30,000.00 per month