Head of Digital Banking

We are currently on the lookout for a Head of Digital Banking for one of the leading digital transformation companies in Karachi. This is a strategic leadership role offering the opportunity to drive business growth, lead high-impact initiatives, and play a key role in the fintech space.

Key Responsibilities:

• Define and drive the strategic business vision for Temenos Digital implementations.
• Establish the unit’s mission, objectives, and KPIs, ensuring alignment with overall organizational strategy.
• Serve as the business thought leader, representing business streams in governance meetings, steering committees, and client executive discussions.
• Ensure that business requirements are captured, validated, and delivered as part of the final product.
• Build, mentor, and lead a multi-disciplinary team of Business Analysts, UX/UI Designers, and QA professionals.
• Provide leadership and direction to ensure team members are motivated, engaged, and delivering at the highest standard.
• Establish and oversee frameworks for professional development, succession planning, and knowledge transfer within the unit.
• Foster a culture of collaboration, accountability, and innovation across teams.
• Spearhead business discovery workshops with clients to extract, validate, and prioritize requirements.
• Translate business needs into actionable requirements and ensure alignment with Temenos Digital product.
• Govern the creation, management, and version control of business documentation.
• Lead the UX/UI design stream, ensuring designs are business-driven and customer-centric.
• Approve and validate designs, ensuring the developed product reflects the approved vision.
• Champion design thinking and human-centered design principles within the delivery lifecycle operating within the product cycle.
• Define and enforce a quality assurance strategy across business, design, and delivery streams.
• Ensure product releases are bug-free, functionally accurate, and aligned with business requirements.
• Oversee test case definition, user acceptance test planning, and defect management with measurable outcomes.
• Act as the primary business counterpart for client executives, ensuring trust, transparency, and delivery excellence.
• Represent business interests in cross-functional discussions with technical, architectural, and delivery teams.
• Ensure all commitments to clients are met with precision, timeliness, and quality.

Key Skills & Competencies

• 10 to 12 years of relevant experience
• Proven leadership experience in digital banking transformations (Temenos Digital/Infinity strongly preferred).
• Strong expertise in Business Analysis, UX/UI oversight, and Quality Assurance.
• Ability to set a clear vision, inspire teams, and drive organizational outcomes.
• Deep knowledge of banking processes, regulatory frameworks, and customer experience.
• Excellent team management, coaching, and mentorship capabilities.
• Strong communication, influencing, and executive stakeholder management skills.
• Ability to balance strategic leadership with operational oversight.

Interested candidates may apply now.

Education:

• Bachelor's (Preferred)

Experience:

• digital banking transformation: 6 years (Preferred)
• Temenos Digital: 5 years (Preferred)
• business analysis: 5 years (Preferred)
• stakeholder management: 5 years (Preferred)
• quality assurance: 5 years (Preferred)
• business discovery: 5 years (Preferred)
• banking / fintech industry: 10 years (Preferred)

Work Location: In person