Head of Digital Transformation

Head of Digital Transformation

UAE

Salt is working with a highly esteemed company in the UAE who is looking to hire a Digital Transformation Lead who will be coming in to drive the strategic digital initiatives that will modernise their systems, improve organisational agility and deliver an enhanced experience to their Guests. You will be partnering with stakeholders across functions to design, coordinate, and implement change initiatives that align with organisational goals.

The role balances delivery with governance, stakeholder engagement, and cultural enablement to embed sustainable digital capabilities across the organisation.

Responsibilities:

• Lead the end-to-end conception, planning and delivery of digital transformation programme and workstreams.
• Translate the strategy and our Guest Masterplan into actionable digital roadmaps and delivery plans, aligning the organisations vision with our guest experience goals.
• Serve as the central point of accountability for programme delivery, stakeholder alignment, and digital maturity advancement
• Align internal business needs and regulatory requirements with user expectations and digital best practices.
• Lead transformation governance, including reporting, risk management, budget oversight, and vendor performance.
• Ability to evaluate, challenge, and collaborate with digital agencies, system integrators, and software vendors

Experience

• Expertise with DXP platforms, Headless CMS & Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms
• Experience in Agile methodologies
• Aviation experience is a plus