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Head of Dormitory Section - رئيس قسم السكن الداخلي
JOB_REQUIREMENTS
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Education
Area: Dormitory Operations
Soft Skills
Behavioural Competencies
- Bachelor’s degree in Social Work, Education, Management, or related field.
- Master’s degree or professional certification is an advantage.
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Proficiency in English is required; knowledge of Arabic is beneficial.
- Minimum 4–5 years of experience in student housing, residence life, or related roles.
- Supervisory or management experience in a university setting is preferred.
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Strong knowledge of student support, safety, and engagement.
Area: Dormitory Operations
- Manage daily dormitory operations and staff schedules.
- Oversee student check-in, check-out, and room assignments.
- Ensure dormitory facilities are clean, safe, and well-maintained.
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Respond to student needs and emergencies.
- Provide guidance and support for student residents.
- Address student concerns and mediate conflicts.
- Organize orientation and information sessions for new residents.
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Support students with special needs or medical requirements.
- Implement and enforce dormitory policies and regulations.
- Ensure compliance with university and UAE laws.
- Maintain records of incidents and disciplinary actions.
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Prepare reports on dormitory activities and outcomes.
- Organize recreational, social, and educational activities for residents.
- Promote a positive and inclusive dormitory community.
- Support student-led initiatives and clubs.
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Encourage student participation in dormitory life.
- Supervise and train dormitory staff and student assistants.
- Assign duties and monitor staff performance.
- Foster teamwork and professional development.
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Ensure staff follow all policies and procedures.
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Undertake additional responsibilities and special projects as assigned by management.
Soft Skills
- Communication: Clearly explains rules and support services to students.
- Empathy: Understands and responds to student needs and concerns.
- Organization: Manages multiple dormitory activities and schedules efficiently.
- Conflict Resolution: Mediates disputes between students calmly and fairly.
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Cultural Sensitivity: Respects and supports students from diverse backgrounds.
- Facility Management: Oversees maintenance and safety of dormitory buildings.
- Record Keeping: Maintains accurate records of residents and incidents.
- Event Planning: Organizes recreational and educational programs for students.
- Policy Implementation: Applies dormitory rules and procedures consistently.
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Emergency Response: Handles emergencies and coordinates with authorities.
Behavioural Competencies
- Integrity & Ethics: Maintains ethical standards and protects student confidentiality.
- Accountability: Takes responsibility for dormitory management and resident welfare.
- Communication & Influence: Adapts communication style for different audiences; provides clear instructions.
- Collaboration: Coordinates effectively with residents and support staff.
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Adaptability & Resilience: Adjusts to changing student needs and dormitory situations.
- Strategic Planning: Develops long-term student affairs goals and plans.
- Risk Management: Identifies and reduces risks for student well-being & safety.
- Quality Assurance: Monitors and improves student service standards.
- Resource Management: Distributes support resources efficiently among students and programs.
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Compliance Monitoring: Ensures all activities follow rules and regulations.
- Operational Leadership & Team Management: Leads and motivates team members to achieve objectives.
- Planning & Coordination: Plans section activities and coordinates workflow to support departmental goals.
- Decision-Making & Problem-Solving: Makes effective operational decisions and resolves day-to-day challenges.
- Communication & Collaboration: Communicates effectively and fosters collaboration within and across sections.
- Performance Management & Development: Monitors team performance and supports staff development.
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