Role Objectives:
The Head of Facilities and Administration is responsible for overseeing the day-to-day operations of facilities and administrative functions, ensuring a safe, efficient, and well-maintained work environment. This includes managing office administration, maintenance, security, and facility-related service requests and coordinating with external vendors and internal stakeholders.
Key Responsibilities:
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Lead and manage the facilities and administration team to ensure smooth and efficient day-to-day operations, including maintenance, cleaning, safety, and security services.
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Supervise and ensure the execution of preventive and corrective maintenance programs for critical building systems such as HVAC, electrical, plumbing, and fire safety.
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Conduct regular inspections and audits to ensure facilities are safe, functional, and compliant with internal standards and regulatory requirements.
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Manage relationships with vendors, contractors, and service providers; oversee contract negotiations, performance monitoring, and service quality.
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Develop, monitor, and manage facilities and administrative budgets; identify cost-saving opportunities without compromising service quality.
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Maintain accurate and up-to-date documentation, including maintenance logs, safety reports, inspection records, and compliance certificates.
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Implement and enforce facility-related policies and procedures to promote operational excellence, efficiency, and workplace safety.
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Provide strategic input and project oversight for office space planning, expansions, relocations, and renovation projects.
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Ensure all facility operations comply with local laws, health and safety regulations, and organizational policies.
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Collaborate with cross-functional teams (e.g., HR, IT, Security) to enhance the overall workplace environment and employee experience.
Qualifications & Skills:
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Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
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Minimum of 7 years of progressive experience in facility management, including at least 3 years in a leadership or managerial role.
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Demonstrated leadership capabilities with a proven track record of managing cross-functional teams and driving operational excellence.
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Strong analytical and problem-solving skills with a proactive, hands-on approach to resolving issues.
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In-depth knowledge of building systems (HVAC, electrical, plumbing, etc.), maintenance best practices, and regulatory compliance requirements.
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Excellent communication, negotiation, and stakeholder management skills across all levels of the organization.
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Proficient in Microsoft Office Suite and experienced with facility management systems and software.
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Solid understanding of health, safety, and environmental regulations and standards.
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Ability to manage multiple priorities, work under pressure, and deliver results in a fast-paced environment.
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Strong financial acumen with experience in budgeting, cost control, and vendor contract management.