Head of Front Office & Guest Services

A leading hospitality brand in Dubai is seeking a Front Office Manager to oversee operations, ensuring exceptional guest services and smooth processes. The ideal candidate will have a Bachelor's degree in hospitality management, with 5-8 years of experience, including a managerial role. Responsibilities include managing front desk activities, handling guest complaints, and training staff. This position emphasizes customer focus and effective management, within a luxury or high-volume environment.