Head of IT Infrastructure

Define and execute the organisation's IT infrastructure strategy in line with its digital transformation roadmap.

Govern relationships with global service providers, ensuring SLA compliance and delivery excellence.

Oversee day-to-day infrastructure operations covering data centres, cloud, network, and workplace technologies.

Champion automation and AI-driven solutions (AIOps, predictive monitoring, self-healing systems).

Optimise infrastructure budgets through effective cost and contract management.

Partner with security and digital leaders to ensure compliance, resilience, and innovation across platforms.

Lead a small internal governance team while managing large-scale outsourced operations.

About you:

• 15+ years of IT experience, with at least 8 years in senior infrastructure leadership roles.
• Proven success managing outsourced or global infrastructure service providers.
• Deep expertise in cloud platforms (AWS, Azure, or GCP), networking, and hybrid environments.
• Strong knowledge of ITIL, SLA/OLA management, and infrastructure governance.
• Experience implementing automation, AIOps, or orchestration tools to enhance performance and reduce costs.
• Excellent stakeholder management, vendor negotiation, and leadership skills.
• A degree in Computer Science or Engineering; an MBA is preferred.