Head of Leisure Channels

• Closing date: 20-Jan-2026

About the role
Develop strategy to serve leisure customers through TO, OTA and Specialty, Retail and Consolidator channels and hold responsibility for leisure channel targets on a global level. Oversee the management of products for TO, OTA and Specialty, Retail and Consolidator channels. Ensure effective collaboration with the Regions to support efforts to maintain / improve sales channel and segment performance. Oversee Global OTA Account management to meet / exceed revenue targets and optimize cost of sale.

Key Accountabilities include:
Strategic / Operational

• Work with SVP Commercial Strategy to actively input insights from Leisure Channel Management into the development and implementation of the distribution strategy.
• Develop TO, OTA and Speciality, Retail and Consolidator channel strategies to drive sales performance, maximize revenue contribution and meet assigned targets.
• Ensure channel strategies prepare the organization for future trends, including evolution, merging and harvesting of channels.
• Develop and ensure that the right structure, standards and processes are in place in order to facilitate the development, management and growth of TO, OTA and Speciality, Retail and Consolidator sales.
• Translate performance objectives into departmental KPI targets.
• Oversee execution of TO, OTA and Speciality, Retail and Consolidator channel strategies.
• Hold responsibility for leisure channel targets at a global level and work with Reporting and Analytics on weekly and monthly analysis regarding channel performance.
• Oversee management of products for TO, OTA and Speciality, Retail and Consolidator channels.
• Oversee Global OTA Account management to meet / exceed revenue targets.
• Responsible for effective monitoring of account performance against budgeted expectations.
• Responsible for ensuring team works with local sales teams to identify opportunities to maximise sales.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

About you

• Minimum qualification of bachelor’s degree or equivalent is essential.
• 10+ years of job-related experience.
• Experience in airline/travel industry.
• Experience in strategy development.
• Must have strong commercial background.
• Ability to make informed data-driven insights.
• Excellent presentation skills to senior managers and executives.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.