Head of Market Operations ANZ - Professionall

About this Position As Head of Market Operations, lead a local supply chain team of 3 members, orchestrating end-to-end ground operations for the ANZ Professional/Salon business across Planning, Logistics, and Customer Excellence functions.

What you'll do

• Collaborate with cross-functional teams to assess and enhance supply chain processes.
• Lead and optimize the S&OP process to align sales, marketing, and supply chain functions.
• Design and re-align the supply chain organization across people, processes, technology, and digital infrastructure.
• Implement operational strategies in line with Henkel's global supply chain standards and business goals.
• Monitor key metrics (customer service, 3PL, inventory, transport, warehousing) to drive cost and service improvements.
• Lead continuous improvement initiatives across all supply chain sub-functions.
• Oversee execution of action plans, track KPIs, and ensure compliance and performance improvements.
• Build, lead, and develop a high-performing supply chain team while achieving ANZ performance KPIs.