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Head of Market Operations ANZ - Professionall

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About this Position As Head of Market Operations, lead a local supply chain team of 3 members, orchestrating end-to-end ground operations for the ANZ Professional/Salon business across Planning, Logistics, and Customer Excellence functions.

What you'll do
  • Collaborate with cross-functional teams to assess and enhance supply chain processes.
  • Lead and optimize the S&OP process to align sales, marketing, and supply chain functions.
  • Design and re-align the supply chain organization across people, processes, technology, and digital infrastructure.
  • Implement operational strategies in line with Henkel's global supply chain standards and business goals.
  • Monitor key metrics (customer service, 3PL, inventory, transport, warehousing) to drive cost and service improvements.
  • Lead continuous improvement initiatives across all supply chain sub-functions.
  • Oversee execution of action plans, track KPIs, and ensure compliance and performance improvements.
  • Build, lead, and develop a high-performing supply chain team while achieving ANZ performance KPIs.

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