Head of Operational Excellence

Operational Excellence Manager

3Sixty is transforming digital dentistry through smarter workflows, automation, and speed — and we’re looking for an Operational Excellence Head to lead that transformation.

You’ll work directly with the CEO and collaborate with every department — from operations and design to customer success and production — to simplify how we work and improve how we deliver.

This role is about eliminating inefficiency, fixing what’s broken, and enabling every team to move faster and perform at their best.

What you’ll do

• Lead company-wide process improvement initiatives that simplify and accelerate workflows.
• Identify bottlenecks and redesign processes for efficiency and scalability.
• Define and track operational KPIs such as turnaround time, rework rate, and accuracy.
• Partner with department heads to implement automation-driven solutions.
• Oversee internal process reviews and CAPA (Corrective and Preventive Action) systems focused on results, not paperwork.
• Champion a culture of problem-solving and continuous improvement across all teams.
• Report directly to the CEO on progress, priorities, and measurable impact.
  
  

Requirements

What we’re looking for

• 8+ years of experience in process improvement, quality or leadership.
• Proven record of driving measurable improvement in speed, efficiency, or scalability.
• Strong knowledge of Lean, Six Sigma, or process optimization methodologies (certification a plus).
• Hands-on and analytical — able to turn insights into action.
• Excellent communication and leadership skills; capable of aligning multiple teams around one goal.
• Comfortable in a fast-paced, high-growth environment.
  
  

Benefits

Elevate Your Lifestyle with our 3Sixty Benefits

Experience a new level of convenience and financial freedom with 3Sixty. Our innovative solutions are designed to simplify your everyday life and help you achieve your goals.

Key benefits include:

• Shop Smarter with Aman: Discover the best selection of electronics and home appliances from top brands at unbeatable prices. Enjoy flexible payment options, including installments, and hassle-free shopping experiences.
• Join MoneyFellows: Connect with like-minded individuals and create your own Money Circle. Save money together and achieve your financial goals faster.
• Unlock Premium Rewards with Our Premium Card: Enjoy the ease of installments and exclusive benefits with our premium card. It's the simplest way to make purchases and manage your finances.
• Experience Financial Freedom with Halan: Our financial super app offers a comprehensive suite of services, including money transfers, gaming, shopping, and more. All in one place, for your convenience.
• We offer a comprehensive medical insurance plan with a coverage limit of 150K EGP annually