Head of Sales

Job Title : Head of Sales

Job Location: Karachi

What You Will Do?

As Head of Sales, you will be responsible for driving business development and achieving freight forwarding targets through effective sales strategies, with a strong understanding of customer shipping requirements.

• Sell the full range of DP World Logistics services and products, representing the company professionally.
• Develop and maintain strong customer relationships to ensure high satisfaction.
• Achieve revenue, growth, profit, and customer service targets.
• Lead and motivate the sales team, managing performance and workflow.
• Address customer complaints and inquiries promptly.
• Manage and retain assigned customer portfolios.
• Negotiate contracts in line with corporate policies.
• Plan and execute sales calls for customer retention and new business acquisition.
• Conduct market research and competitor analysis to identify business opportunities.
• Collaborate with operations, finance, and management teams.
• Identify 25 prospective accounts and qualify 10 per month.
• Recover outstanding payments within credit terms.
• Provide timely and accurate sales reports (weekly, monthly, quarterly).
• Generate a minimum of 10 qualified sales leads or routing requests monthly.
• Respond promptly to sales leads, messages, routing orders, and approvals.
• Ensure compliance with company security measures and guidelines.
• Train, develop, and manage staff, set goals, and conduct performance reviews.
• Take ownership of sales team productivity to meet or exceed service goals.

What You Will Bring?

Qualifications and Other Requirements:

• Graduate in any field (preferred MBA)
• PIFFA Diploma (preferred)
• Freight forwarding experience is mandatory.
• Minimum 10 years of working experience in Sales & Business Development.
• Minimum 3/5 years of experience of leading a sales team
• Must have proven sales record
• Strong knowledge and experience in the Freight Forwarding industry.
• Excellent negotiation skills.
• Understanding of Pakistan’s trade lanes and vertical markets.
• Ability to execute initiatives accurately and efficiently.
• Strong multitasking and prioritization skills.
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Effective verbal, written, and interpersonal communication skills.
• Fluent in English; additional languages are a plus.

We encourage you to apply for this exciting opportunity if you have a proven track record in the same domain.