Head of Service Operations - Great Opportunity for Saudi Nationals

Head of Service Operations - Saudi Arabia / Riyadh

Head of Service Operations - Saudi Arabia / Riyadh

Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant's intuitive buildings which are comfortable, safe, secure and energy efficient.

Smart infrastructure from Siemens intelligently connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.

Join our Smart Infrastructure Managed Service division as the Head of Service Operations and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.

Your Role - International, Challenging And Future-Oriented!

• Leadership & Management: Lead, mentor, and develop a high-performing service team to achieve and exceed business objectives.
• Strategic Planning: Formulate strategic plans to drive growth in service agreements and manage resources effectively.
• Project Management: Oversee service project execution, ensuring adherence to timelines, budgets, and quality standards.
• Customer Engagement: Build and maintain strong customer relationships to ensure satisfaction and identify new business opportunities.
• Vendor Management: Build and maintain strong relationships with vendors to ensure the highest quality of service and cost-effectiveness.
• Financial Oversight: Manage budgets, monitor financials, and enhance revenue through new service offerings and upgraded systems.
• Process Optimization: Implement lean processes to enhance service delivery and operational efficiency.
• Safety & Compliance: Ensure rigorous compliance with safety standards and conduct regular team training as per Siemens guidelines.

Your Qualifications And Skills - Digital And Solid!

• Bachelor's degree in engineering or related field.
• 10+ years in service management roles with industry-specific experience.
• Strong analytical and financial acumen.
• PMI certifications.
• Strong leadership and customer-focused approach.
• Adaptability and problem-solving capabilities.
• Effective communication and interpersonal skills to build strong team dynamics.
• Initiative and proactiveness in identifying opportunities for improvement.
• Resilience in handling challenging situations and maintaining composure under pressure.

What else do you need to know?

As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.

Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow's reality. Find out more about the Digital world of Siemens here:

We are looking forward to receiving your online application.

Please note: Only complete applications can be considered in the selection process.