Head - Tenant Relations

JOB_REQUIREMENTS

Hires in

Not specified

Employment Type

Not specified

Company Location

Not specified

Salary

Not specified

Responsibilities

Policy

Possess a thorough understanding of all the policies applicable under the act (SRA/MHADA)
Support in conducting thorough research on the existing and upcoming policies for the application of the same in the interest of the organization

Tenant Survey & Eligibility

Carry out timely Tenant surveys to identify eligible and non eligible tenants
Carry out surveys related to existing structures and amenities.
Support in collection and submission of appropriate documents confirming the eligibility of the tenants and verifying the same
Identify non eligible tenants and support in the alternative procedure for them
Support in coordinating with Annexure II team and Archival Documentation team

Stakeholder Management

Develop and maintain networking and relation with the key people and influential groups in the interest of the organisation
Engage with the tenants on a regular basis to develop and manage trustworthy relationships with tenants and local authorities
Negotiate with and influence with all groups of people, bodies and agencies for participation support and smooth implementation of scheme
Support in Managing and tackling morchas & demonstration through effective oratory skills and public relations skills.
Support in commencement of various project phases as per evacuation plan
Coordinate with Front office and Back office Liasion team for various activities like General body Resolution
Regularly hold General Body meetings for tenants
Coordinate with Finance team for monthly disbursal of rent to the tenants.
Maintain and manage Public Relations through various sources of media (Printed, non printed, verbal)

Rehabilitation

Coordinate for legal procedures and documentations with society. Like GBR, Development agreement, power of attorney, common and individual consent etc. & sharing drawings or required data
Smoothly manage the process of vacating the residents
Manage challenges of non-cooperating tenant, religious structures and amenity areas by means of influencing, negotiation or legal procedure.
Support in implementation of various CSR activities to engage the tenants on a regular basis (Like schooling, education, skill development programs, celebrations, health surveys and health camps etc.)
Coordinate and support in implementation of communication/Grievance cell for the benefit of the tenants
Co-ordination and liaison with SRA/MHADA offices related to the projects for approval and clearances related to tenants’ affair
Implement the process for allotment of rehab units, training to make tenants aware of new changes in their life style and how to maintain new rehab building, and aspects of managing society from legal point of view.
Develop leadership and influencing abilities in aspects of facing the members of the opposition, local goons etc.
Implement the process of rehabilitation of the tenants in their newly developed projects

Post Project Completion

Support in phase wise allotment of completed flats for the tenants
Coordinate the formation of the society & Committee
Manage the process of possession handover, society operations, maintenance, legal society formation till moving out of the project
Look after the maintenance of project buildings for at least 10 years post shifting and handover to residents

Documentation

Collect and submit all the documents under the project like rent documents, ownership documents and various other eligibility documents to the document archival team
Coordinate with various departments to ensure smooth resolution of issues till project is completed
Collect and submit the documents under annexure II

Qualifications

Any Graduate/ Post Graduate
15-25 years of experience, of 10+ years in liaison function for Real Estate companies, with SRA agencies / statutory sanctions / Licenses. Knowledge of 33/5, 33/7 (Redevelopment) & 33/10 (Rehabilitation Schemes) under MHADA & SRA respectively

Similar jobs

NSR Ventures

Kolar, India

1 day ago

Sambhrant Elite Infra Venture LLP

India

1 day ago

LANXESS

Nagda, India

9 days ago

Gratis Group of Companies

Kuala, India

9 days ago

American Express

India

9 days ago