Head Waitress- Female Arabic

Qualifications & Requirements

• Female candidate, fluent in Arabic (English is an advantage).
• Minimum 3–5 years of experience in F&B service, preferably in a supervisory or head waitress role.
• Strong knowledge of hospitality service standards and dining etiquette.
• Ability to lead, train, and motivate waitstaff to deliver exceptional guest experiences.
• Excellent communication and interpersonal skills with a customer-focused attitude.
• Strong leadership and team management skills.
• Presentable, well-groomed, and professional appearance.
• Ability to handle guest complaints with diplomacy and efficiency.
• Flexible to work in shifts, weekends, and holidays as per business needs.

Key Responsibilities

• Supervise daily operations of the dining area to ensure high-quality service.
• Assign tasks, monitor staff performance, and provide training where necessary.
• Welcome and interact with guests, ensuring their satisfaction throughout their dining experience.
• Coordinate with kitchen and bar staff to ensure smooth service flow.
• Handle reservations, special requests, and VIP guest arrangements.
• Enforce hygiene, safety, and grooming standards for the service team.
• Maintain accurate records of staff schedules, attendance, and performance.
• Report directly to the Restaurant Manager / F&B Manager.

Preferred Background

• Experience in fine dining, casual dining, or luxury hospitality environment.
• Knowledge of local and international cuisines.
• Customer service certifications or hospitality training (preferred but not mandatory).

Job Type: Full-time

Pay: Up to QAR4,000.00 per month