Healthcare Plus Admin Assistant

Now Hiring: Healthcare Plus Admin Assistant (Must be bilingual in English & Spanish)
Location: Crystal Lake, IL & Waukegan, IL (Must be willing to travel between both locations)
Hours: Full-Time | Monday–Friday | 8:00 AM – 4:30 PM
Pay: $20 per hour

About the Role

We're looking for a dependable and organized Administrative Assistant to join our team!

This role plays a vital part in supporting daily branch operations, ensuring smooth communication, efficient workflow, and excellent service to both staff and participants. The ideal candidate is detail-oriented, proactive, and enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

Administrative Support

• Perform general office duties such as filing, copying, scanning, typing, and organizing documents.

• Handle sensitive information with professionalism and confidentiality.

• Provide polite and professional communication via phone, email, and in person.

• Answer and document incoming calls for Case Supervisors during field visits or PTO.

• Conduct monthly FHCA calls to monitor participant services.

• Follow up monthly with On-Hold participants to encourage service resumption before 60 days.

• Process and submit participant referrals to CCUs and follow up after 30 days.

• Transfer calls or email information to appropriate staff as needed.

Field Support / Outreach

• Provide hands-on care for seniors as needed, including personal hygiene, meal prep, errand runs, and light housekeeping.

• Support clients with dementia and memory care needs.

• Travel between client homes as assigned.

• Assist with occasional outreach or marketing activities.

• Ensure the safety, comfort, and dignity of every client served.

Other Duties

• Assist management and support staff with additional administrative projects as assigned.

Qualifications (Required)

• Bilingual in English and Spanish

• Valid Driver's License

• GED or High School Diploma

• Bilingual in English and Spanish

• Reliable transportation

• Social Security number

Preferred

• Strong reliability and flexibility

• Previous caregiving or administrative experience

• Proficient in Google Workspace (Gmail, Docs, Sheets, Slides)

Benefits

• Paid Time Off (PTO)

• Medical, Vision, and Dental Insurance

• 401(k) Retirement Plan

Why Join Us?

You'll be part of a supportive, mission-driven team that values compassion, teamwork, and professional growth. This role is perfect for someone who thrives in an administrative setting and enjoys helping others.

How to Apply:
Submit your resume and a brief cover letter to waukegan@hcpcaregivers.com