Help Desk Specialist

Akkodis is seeking a Help Desk Specialist for a contract job in Jupiter FL, Onsite United States

Pay Range: $25/hr - $26/hr on W2

(The rate may be negotiable based on experience, education, geographic location, and other factors.)

Job Title : Help Desk Specialist

Location jupiter FL Onsite

Duration: 6 Month+(Possible to Extend)

Experience Required: 4-7 Years

Responsbilities:

Role description

• 2+ years of experience in desktop support, field services, or similar technical support role

• Experience supporting Windows and Mac operating systems

• Familiarity with mobile device management (MDM) platforms (Intune, AirWatch, etc.)

Technical Skills

• Strong knowledge of Windows 10/11, macOS, iOS, and Android platforms

• Proficiency with Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint)

• Understanding of Active Directory, DNS, DHCP, and network troubleshooting

• Experience with remote support tools and ITSM platforms (ServiceNow preferred)

• Hardware troubleshooting and repair skills for desktops, laptops, and peripherals

• Basic understanding of cybersecurity best practices and compliance requirements

Soft Skills

• Excellent customer service and interpersonal communication skills

• Strong problem-solving abilities with attention to detail

• Ability to work independently and manage time effectively

• Professional demeanor and ability to maintain confidentiality

• Flexibility to adapt to changing priorities and work schedules

Education

• Associate degree in Information Technology, Computer Science, or related field; or equivalent work experience

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance