Helpdesk Operator: Client-Centric Support & Coordination

A facilities management company is seeking a Helpdesk Operator to provide a customer-focused helpdesk service. The operator will manage service requests, coordinate tasks among technicians, and ensure timely communication with clients. Strong communication and customer service skills are essential, along with proficiency in CAFM systems. The role requires organizational skills and the ability to prioritize tasks effectively to maintain operational efficiency.