Helpdesk Operator (Facilities Management) - Arabic

Job Title: Helpdesk Operator (Facilities Management) – Arabic Speaker

Location: Qatar

We are currently seeking a proactive and detail-oriented Helpdesk Operator to join our Facilities Management team. The ideal candidate will be responsible for handling incoming service requests, coordinating maintenance activities, and ensuring timely resolution of facilities-related issues.

Key Responsibilities:

• Receive, log, and track maintenance requests via phone, email, and CMMS system
• Coordinate with technicians and supervisors to ensure timely job completion
• Prioritize and escalate urgent maintenance issues as required
• Communicate effectively with clients and internal teams in Arabic and English
• Maintain accurate records of all service requests and updates
• Ensure high levels of customer service and responsiveness

Requirements:

• Fluent in Arabic and English (mandatory)
• Bachelor’s degree in a related field
• Previous experience in Facilities Management or Helpdesk role preferred
• Strong communication and coordination skills
• Basic knowledge of MS Office and helpdesk systems
• Ability to multitask and work under pressure

Pay: From QAR1.00 per month

Application Question(s):

• What is your nationality?
• When will you be available to join?
• What is your current salary? (A copy of your payslip will be required if you are shortlisted.)
• What is your expected salary?

Education:

• Bachelor's (Preferred)

Work Location: In person