Holiday Consultant

The Holiday Consultant helps clients plan and book their holidays, ensuring they have a smooth and enjoyable travel experience. This role involves selling holiday packages, giving travel advice, managing bookings, and maintaining excellent customer relationships.

Main Responsibilities:

1. Discuss clients’ travel needs and preferences.

2. Plan and sell holiday packages (flights, hotels, tours, transfers, etc.).

3. Provide destination information and travel advice.

4. Handle bookings, payments, and travel documents.

5. Coordinate with airlines, hotels, and tour operators.

6. Resolve booking issues or changes quickly and professionally.

7. Follow up with clients after their trip for feedback and future bookings.

8. Support junior team members and share product knowledge.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Work Location: In person