HORECA Salesman

HorReCa Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer service and timely issue resolution.

Main Responsibilities

Sales Operations

• Follow the daily route plan to make customer visits
• Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement
• Provide inputs on competitors’ promotions, pricing, and sales trends to Sales Supervisor
• Implement the sales promotions effectively as per directions
• Submit the orders to Sales Coordinator and clarify if there are any queries
• Prepare and share the daily status report to Sales Supervisor
• Handle customers professionally and address their queries efficiently
• Coordinate with logistics team to ensure timely delivery of customer orders
• Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action

Collections

• Follow-up with customers regularly for achieving the collections targets
• Raise concerns to the supervisor in case of overdues or collection issues
• Prepare and share the collection status report
• Submit cash and checks to cashier along with supporting to ensure accurate accounting of collections

Requirements

• +2 years of experience in sales in FMCG sector.
• HoReCa sector experience is a must.
• Proficiency in written and verbal Arabic and English language.