Hospital receptionist

Job Responsibilities:

• Greet and assist patients, visitors, and attendants in a professional and courteous manner.
• Manage patient registration, appointment scheduling, and admission/discharge formalities.
• Handle phone calls, inquiries, and provide accurate information regarding hospital services.
• Maintain patient records and update hospital management system (HMS) accurately.
• Coordinate with doctors, nurses, and administrative staff for smooth workflow.
• Manage billing, payment collection, and provide receipts to patients.
• Ensure cleanliness and professional upkeep of the reception area.
• Handle complaints or issues promptly and escalate to the concerned department if required.

Key Requirements:

• Minimum 2 years of experience as a receptionist/front office executive in a hospital or healthcare setup.
• Good communication skills in English and local language.
• Proficiency in MS Office and hospital software will be an added advantage.
• Pleasant personality with strong interpersonal and customer service skills.
• Ability to multitask and work in a fast-paced environment.

Qualification:

• Graduate (Preferred in any stream).
• Additional certification in hospital administration or front office management will be a plus

Job Type: Full-time

Pay: ₹17,000.00 - ₹18,000.00 per month

Work Location: In person