Host

Job Summary
We are looking for a friendly and energetic Host to be the welcoming face of our establishment. In this role, you will create a warm and inviting atmosphere for all guests, ensuring they feel comfortable from the moment they arrive. The ideal candidate is personable, organized, and passionate about delivering excellent guest experiences. If you enjoy engaging with people and thrive in a lively environment, this is a great opportunity to join our hospitality team.

Duties

• Greet guests warmly upon arrival and provide a friendly first impression.
• Manage reservations and seating arrangements efficiently using POS systems like Open Table and Toast POS.
• Answer phone inquiries with professionalism and clear communication, providing information about wait times or reservations.
• Coordinate with servers and kitchen staff to ensure smooth flow of guest service.
• Maintain cleanliness and organization of the host stand and waiting area.
• Assist guests with seating preferences, special requests, or accommodations to enhance their experience.
• Handle guest concerns or complaints politely, aiming for quick resolution and guest satisfaction.

Qualifications

• Previous experience as a host/hostess or in food service is preferred but not required.
• Strong communication skills, including phone etiquette and guest relations.
• Knowledge of restaurant operations and POS systems such as Aloha POS or Micros POS is a plus.
• Customer service-oriented mindset with a genuine enthusiasm for hospitality.
• Ability to stay calm under pressure in busy environments.
• Hospitality or hotel experience is advantageous but not mandatory.
• Friendly personality with excellent interpersonal skills to connect with diverse guests. Join us as a Host and be part of creating memorable experiences for our guests while developing your skills in the vibrant world of hospitality!

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Expected hours: 20 – 40 per week

Work Location: In person