Host

Red Crab Juicy Seafood – Sterling Heights, MI

At Red Crab, the front desk is not just a position — it is the heart of the guest experience. We are looking for someone with genuine patience, emotional intelligence, and a natural ability to make people feel welcome and valued.

Who You Are

• Naturally patient and calm, even during busy hours
• Able to listen carefully and respond with empathy
• Skilled at reading people’s moods and adjusting your tone and approach
• Someone who enjoys helping others and creating positive moments
• Friendly, warm, and respectful to all guests
• Organized and able to multitask under pressure
• Reliable and punctual

What You Will Do

• Greet every guest with warmth and professionalism
• Manage waitlists efficiently and communicate accurate wait times
• Handle guest questions, concerns, and special requests with patience
• Help resolve issues calmly and professionally
• Coordinate with servers and kitchen staff to ensure smooth seating flow
• Maintain a welcoming entrance and front desk area
• Support take-out orders and phone inquiries when needed

What Makes You a Great Fit

• You understand that hospitality is about how people feel
• You know how to turn frustration into satisfaction
• You can remain composed during rush hours
• You treat every guest with respect, whether it’s their first visit or tenth

Our Culture

We believe great food brings people in — but great service brings them back.

We value team spirit, kindness, and professionalism.

If you enjoy making people smile and creating memorable experiences, we would love to meet you.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Work Location: In person