Host

Job Description:
As a Hostess at Parlay Detroit, you will be the first point of contact for our guests, setting the tone for their experience. Your responsibilities will include greeting guests warmly, managing reservations, managing the door and ensuring the dining area is organized and welcoming with all multi concepts.

Key Responsibilities:

• Welcome guests upon arrival and escort them to their tables.
• Manage reservations and seating arrangements efficiently.
• Answer phone calls and respond to inquiries regarding wait times and availability.
• Maintain cleanliness and organization of the host stand and lobby area.
• Collaborate with servers and management to ensure a smooth dining experience.
• Assist in other areas as needed, including support for the wait staff during peak hours.

Qualifications:

• Prior experience in a hostess or customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask effectively in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Availability to work flexible hours, including weekends and holidays.

Why Join Us?
At Parlay Detroit, we are committed to providing exceptional service and creating memorable dining experiences. Join our team and be a part of an energetic and inclusive work atmosphere.

To Apply:
Interested candidates should submit their resume outlining relevant experience. We look forward to welcoming you to our team at Parlay Detroit.

Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring an exceptional dining experience. This role requires excellent communication skills and a passion for hospitality.

Duties

• Greet guests warmly as they arrive and guide them to their tables.
• Manage reservations and maintain an organized waiting list during busy periods.
• Utilize Aloha POS or similar systems to efficiently process guest seating and manage table turnover.
• Assist with guest inquiries, providing information about menu items, specials, and restaurant policies.
• Ensure that the dining area is clean, organized, and visually appealing at all times.
• Collaborate with servers and kitchen staff to ensure smooth service flow and guest satisfaction.
• Handle phone calls with professionalism, demonstrating excellent phone etiquette while taking reservations or answering questions.
• Address any guest concerns promptly and effectively to enhance their experience.

Experience

• Previous experience in a restaurant or hospitality setting is preferred but not required.
• Strong customer service skills with the ability to communicate effectively with guests and team members.
• Familiarity with POS systems, particularly Aloha POS, is a plus.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A positive attitude and a willingness to help others are essential for success in this role.

Join us as we create memorable experiences for our guests through exceptional service!

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Ability to Commute:

• Detroit, MI 48226 (Required)

Work Location: In person