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Host

Job Brief

White Oak Tavern is currently seeking experienced hospitality driven Hosts, who are skilled at creating memorable guest experiences, to join our team.

White Oak Tavern is a classic tavern located in the West Village. Being in the heart of NYU we are often the first stop once classes are over. We serve cozy, rustic dishes accompanied by a large selection of drinks.

The Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience for our guests.

Responsibilities

Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g., children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed

Requirements and Skills

Previous work experience as a Host/Hostess or Waiter/Waitress
Understanding restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in person)
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
High school diploma; hospitality certification is a plus

Physical Setting

English style tavern
Casual restaurant

Shift
Open availability
Evening shifts only

More detail about White Oak Tavern part of Fox Lifestyle Hospitality Group

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