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Job Overview:
We are seeking a friendly and welcoming Host/Hostess to join our team at a renowned restaurant. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.
Duties:
- Greet and seat guests in a timely and courteous manner
- Manage reservations and waitlists efficiently
- Provide menus and relay information about specials
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries and resolve any issues promptly
- Uphold high standards of hospitality and guest relations
Requirements:
- Excellent communication skills to interact effectively with guests, staff, and management
- Previous experience in a hotel or restaurant setting preferred
- Strong customer service skills with a focus on guest satisfaction
- Familiarity with Toast POS or similar point-of-sale systems is a plus
- Ability to work in a fast-paced environment while maintaining a professional demeanor
- Knowledge of hospitality industry practices and standards
- Flexibility to work varied shifts including evenings, weekends, and holidays
Join our team as a Host/Host to showcase your customer service expertise, contribute to a welcoming atmosphere, and be part of an exciting hospitality environment.
Job Type: Part-time
Pay: $15.00 - $16.50 per hour
Benefits:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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